Privacy Policy

At Memoré, we are committed to protecting your privacy and ensuring the security of your personal information.

This policy outlines how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

• Personal Information: Name, email address, phone number, and payment details when you book a service or make a purchase
• Event Details: Information related to your event, such as dates, locations, and preferences.
• Technical Data: IP address, browser type, device information, and browsing behavior collected through cookies and analytics tools.

2. How We Use Your Information

• To process bookings, payments, and service requests.
• To communicate with you about your event, bookings, or inquiries.
• To improve our website, services, and customer experience.
• To send promotional offers, updates, and newsletters (with your consent).

3. Data Security

• We use industry-standard encryption (SSL) to protect your personal and payment information.
• Access to your data is restricted to authorized personnel only.
• We regularly update our security measures to prevent unauthorized access, disclosure, or misuse of your information.

4. Third-Party Services

• We may share your information with trusted third-party service providers (e.g., payment processors, photographers, makeup artists etc.) to fulfill your bookings.
• We do not sell or rent your personal information to third parties.

5. Your Rights

• You have the right to access, update, or delete your personal information at any time.

6. Payment Security

At Memoré, we prioritize the security of your payments. Here’s how we ensure your transactions are
safe:

1. Secure Payment Gateway:
   • We use a trusted, PCI-DSS compliant payment gateway to process all transactions.
   • Your payment details are encrypted and securely transmitted to prevent unauthorized
   • access.
2. No Storage of Payment Information:
   • We do not store your credit card or payment details on our servers.
3. Transparent Pricing:
   • All prices and fees are clearly displayed before you confirm your booking.
4. Confirmation of Payment:
   • You will receive an email confirmation once your payment is successfully processed.

Need Help?

For questions or concerns about your privacy, please contact us at [email protected].